"Got my vehicle towed by Tow Bros. Reasonable price while everybody was giving me two hours ETA — he was there in 45 minutes. Recommend him for all your tow services."
★★★★★ 4.8 / 5 — Google Verified
What Waterbury Drivers Say About Tow Bros
61+ verified Google reviews. Real people, real towing situations across New Haven County.
"Tow Bros really saved me. Their affordable and timely service was matched with Eric's kindness. A difficult situation proved more enjoyable than I anticipated. Thank you, Tow Bros!"
"Hands down one of the friendliest companies around — excellent customer experience, showed up within 30 minutes."
"I've contacted Tow Bros on 2 occasions to pickup junk cars — both times the service and payout were great! Very easy to work with."
Why Waterbury Drivers Keep Calling Tow Bros
Every review on this page is a verified Google review left by a real customer in New Haven County or Hartford County. We don't run review-gating software, we don't pay for reviews, and we don't filter out the bad ones. The 4.8-star average across 61 reviews is a result of three things our customers mention again and again: arrival time, price honesty, and how the driver — usually Eric — actually treats them on the side of the road.
What Customers Mention Most Often
Arrival time. Reviews consistently call out 30–45 minute ETAs, even at 2 a.m. and even when AAA quoted 90+ minutes. We position trucks near I-84 and Route 8, so most calls in Waterbury, Naugatuck, Cheshire, and Wolcott are reached inside 45 minutes.
Flat pricing. "Reasonable price," "great price," "no surprises" — those phrases show up in dozens of reviews. We quote the total cost before dispatching, and the final price matches the quote unless the situation on the ground materially changes (vehicle moved, secondary winch-out needed, etc.).
Driver attitude. Multiple reviews name Eric by first name and describe him as patient, friendly, and professional in stressful moments — accidents, breakdowns, late-night junk-car pickups. That's the bar we hold every driver to.
Leave a Review
If we towed you recently in Waterbury, Hartford, Bristol, Meriden, or anywhere else in central CT, we'd appreciate a Google review — it's the single best way to help other stranded drivers find us. Leave a review on our Google Business Profile.